Terms and conditions

Terms & Conditions – Sasha Pets

Welcome to Sasha Pets. By accessing or purchasing from our store, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Information
Sasha Pets provides a variety of bird accessories and pet-related products. By using our website or placing an order, you agree to follow all terms stated on this page.

2. Product Information
We try our best to display accurate product descriptions, images, and prices. However, small variations may occur due to lighting, packaging updates, or manufacturer changes.

3. Order Acceptance
Sasha Pets reserves the right to accept or cancel any order at our discretion. Orders may be cancelled due to product availability, pricing errors, or other issues.

4. Payments
We accept secure online payments through supported payment gateways such as UPI, cards, and other available payment methods.

5. Shipping & Delivery
Orders will be processed and shipped according to our shipping policy. Delivery times may vary depending on the courier service and customer location.

6. No Return & Refund Policy
All purchases made on Sasha Pets are non-returnable and non-refundable. Customers are advised to review products carefully before placing orders.

7. Transport Risk
Once the order is handed over to the courier service, Sasha Pets is not responsible for damages during transportation.

8. Missing Item Claims
Customers must record a full unboxing video while opening the parcel. Claims for missing items will only be accepted if a clear unboxing video is provided within 24 hours of delivery.

9. Limitation of Liability
Sasha Pets will not be liable for any indirect, incidental, or consequential damages arising from the use of our products.

10. Changes to Terms
Sasha Pets reserves the right to update or modify these terms at any time without prior notice.

11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us through our official support channels.