Order Tracking

Thank you for shopping with Sasha Pets. You can easily track the status of your order using the form below. Simply enter your Order ID and the billing email address used during checkout to view your shipment details and delivery updates.

We work hard to ensure your pet products reach you safely and on time. Once your order has been shipped, tracking information will be available here so you can monitor your package every step of the way.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Ship package

Take unboxing video

To ensure transparency and quick resolution, we request customers to record an unboxing video while opening the package.

If any item is missing, damaged, or incorrect, the unboxing video will help us verify the issue and process your claim faster.

📦 Safe & Secure Packaging

Every order is packed with care using secure packaging to protect pet products during transit. This ensures your items arrive clean, safe, and ready to use.

🐾 Happy Pets Guaranteed

Our products are designed to bring joy to your pets. From toys to feeders and accessories, every item is selected to keep your pets happy and healthy.

Get answers to all your questions you might have

We will answer any questions you may have about our online sales right here. Monday to Friday from 9 am to 9 pm